Aerolineas Argentinas AEP Terminal – Aeroparque Internacional Jorge Newbery

Aerolíneas Argentinas operates out of Terminal 1 at Aeroparque Internacional Jorge Newbery (AEP). The Aerolineas Argentinas AEP Terminal serves as a gateway for passengers traveling to and from destinations across South America, Europe, and North America.

This essential guide offers essential information about Aerolíneas Argentinas’ operations at AEP, including check-in, arrival process, baggage services, amenities, and more.

Overview of Aerolíneas Argentinas at Aeroparque Internacional Jorge Newbery (AEP)

Aerolíneas Argentinas from Terminal 1 at AEP Airport is equipped to handle the needs of its passengers with modern amenities and a range of services customized to enhance the comfort and convenience. 

Below is a quick overview of all essential information and contacts about Aerolíneas Argentinas at AEP Terminal:

Which Terminal Does Aerolíneas Argentinas Use at Aeroparque Internacional Jorge Newbery (AEP)?

Aerolíneas Argentinas uses Terminal 1 at AEP for both arrivals and departures. Terminal 1 at AEP is designed for international flights, featuring advanced facilities like automated immigration kiosks, multilingual staff, and a self-service kiosk for check-in and baggage drop. 

Passengers will expect a welcoming environment with modern facilities like free WiFi, charging stations, spacious seating areas, and plenty of shopping and dining spots.

The terminal also offers easy connectivity to ground transportation such as taxis, rental cars, and the AirTrain. The terminal also offers shuttle fr inter-terminal transits.

Aerolíneas Argentinas Departures from AEP

For passengers departing on Aerolíneas Argentinas flights, they will use Terminal 1 offers a streamlined check-in and baggage handling. 

The check-in counters are located in the main lobby of the Departure Hall. The check-in counter for Aerolíneas Argentinas opens 4 hours before departure. Passengers who requested special service need to complete the check-in at the Aerolíneas Argentinas ticketing counter.

For other passengers, it is encouraging to complete the online check-in to avoid a long queue at the airport. 

Business Class passengers and other elite passengers have free access to the priority check-in, expedited security, and priority boarding.

Aerolíneas Argentinas Arrivals at AEP

All Aerolíneas Argentinas’ flights will arrive at Terminal 1, where passengers will proceed through immigration, baggage claim, and customs.

Next, passengers will move to the Baggage Claim area, which is located on the arrivals level of Terminal 1. The overhead monitors at the baggage claim area guide passengers to the designated carousel.

List of Aerolíneas Argentinas Terminals.

Aerolíneas Argentinas Damaged or Delayed Baggage Service at Aeroparque Internacional Jorge Newbery (AEP)

Aerolíneas Argentinas assists passengers if their luggage is damaged or missing. All you need to do is visit the Aerolíneas Argentinas baggage service counter. And,

• File the Property Irregularity Report (PIR).
• Provide the correct information, including the description of the missing baggage, and other identifying features such as brand, color, shape, and size.
• For damaged luggage, the Aerolíneas Argentinas staff will document the damage. The officials often take photos to include in the PIR.
• Collect the reference number that you can use the track the claim online.

In case the luggage is delayed for 72 hours or more, the airline will offer reimbursement for the essential items, such as toiletries or clothing.

Services Provided by Aerolíneas Argentinas at Aeroparque Internacional Jorge Newbery (AEP)

Terminal 1 at AEP offers a comprehensive range of amenities and services that will enhance the travel experience for Aerolíneas Argentinas passengers. These services include:

• Wi-Fi: Free WiFi is available throughout Terminal 1. Passengers can access unlimited free WiFi, which allows them to stay connected during layovers or delays.
• Multilingual support: Terminal 1 staff offers assistance in Spanish, English, and other international languages, serving a diverse passenger base of Aerolíneas Argentinas. All the signage at AEP Terminal 1 is multilingual for the ease of navigation.
• Pet travel: The airline offers assistance for passengers traveling with pets. The pet reservation must be completed 48 hours before departure. The Aerolineas Argentinas AEP Terminal assists passengers with pet documentation, kennel requirements, and security screening assistance.
• Special assistance: Aerolíneas Argentinas provides support for disabled passengers, elderly passengers, and unaccompanied minors. Wheelchair and escort service must be arranged 24 hours in advance. Passengers would be assisted with a wheelchair and other mobility aids at the check-in counter.
• Last-minute ticketing: The ticketing counter offers assistance to the passenger with last-minute flight changes, delays, and cancellations. The airline also offered associates related to extra legroom, extra baggage allowance, and lounge access. 

Aerolíneas Argentinas Flight Delays & Cancellations at Aeroparque Internacional Jorge Newbery (AEP)

In the event of flight delays or cancellations that are within the control of Aerolíneas Argentinas, passengers are entitled to the following assistance at AEP Terminal 1:

Any flight delays that exceeded 3 hours or more:

• Free meals and refreshments, in proportion to the waiting time
• Free internet access and two international calls

Any flight delays that exceeded 5 hours or more:

• Compensation between €400 and €600
• In case of overnight delays, free hotel booking and airport transfer
• Free meals and refreshments, in proportion to the waiting time
• Free internet access and two international calls

The compensation would not be offered if the passengers opt for an alternate flight offered by Aerolíneas Argentinas.

Dining and Shopping Options at Aerolíneas Argentinas Terminal at AEP Airport

Terminal 1 offers a variety of dining and shopping options that elevate the passengers’ travel experience:

Amenities and Facilities Provided by Aerolíneas Argentinas at AEP

Terminal 1 is equipped with a range of amenities to ensure passenger comfort and convenience 

Contact Aerolíneas Argentinas Terminal at Aeroparque Internacional Jorge Newbery (AEP)

For assistance with last-minute changes in travel plans, inquiring about the flight status, or wanting to issue the boarding pass while you’re not at the airport, Aerolíneas Argentina offers multiple options to approach them at the AEP Terminal :

Map for Aerolíneas Argentinas Terminal at Aeroparque Internacional Jorge Newbery (AEP)

Passengers can access the interactive Aerolíneas Argentinas AEP terminal map given attached that highlights the key locations like check-in counters, security checkpoints, gates, baggage claim, and more. 

Aerolíneas Argentinas’ operations at Terminal 1 offer a seamless and comfortable travel experience for both departing and arriving passengers. The airline offers efficient check-in and baggage handling alongside quality amenities and timely assistance for special needs. 

Frequently Asked Questions (FAQs)