Contour Airlines Pet Policy

Contour Airlines recognizes that pets are part of the family and offers accommodations to make traveling with them easier. The Contour Airlines pet policy covers various aspects, such as pet carrier requirements, the cost of bringing pets, and special considerations for service animals.

Traveling with Pets on Contour Airlines

Contour Airlines allows passengers to bring small pets on board, including domesticated dogs and cats. However, the number of pet carriers allowed in the cabin is limited due to safety considerations.

• Pet reservations must be made over the phone with Contour’s Customer Experience team. Pet bookings with Contour Airlines cannot be made online.
• For safety, only 2 pet containers and 1 pet carrier per passenger are allowed in the cabin.
• Pets must always remain in their carrier during the flight. The carrier should be big enough for your pet to stand, lie down, and easily turn around.
• The pet carrier counts as a carry-on item. If you plan to bring additional carry-on items, ensure they comply with the Contour Airlines Baggage Policy.
• Passengers with pet carriers cannot sit in the Emergency Exit rows, and the carrier must fit under the seat in front of them.
• Contour Airlines allows pets on board at no charge, making it an affordable option for pet owners.

Contour Airlines Pet Carrier Guidelines

Bringing your pet onboard with Contour Airlines requires a suitable carrier that meets the specifications. The carrier should ensure your pet’s safety and comfort throughout the journey.

• The pet carrier should not exceed 24 inches in length, 16 inches in width, and 10 inches in height in Contour Airlines. This size allows the carrier to fit under the seat before you.
• Carriers of metal, wood, or durable plastic are recommended. Soft-sided carriers specifically designed for pets are also acceptable.
• The carrier should be ventilated on at least two sides and must keep the animal fully contained without any part sticking out.
• The carrier must be leak-proof and secure to prevent any mess during the Contour Airlines flight.

Refer to the Contour Airlines Check-In Policy for a safe and timely flight experience with your pets.

Contour Airlines Pet Restrictions

While Contour Airlines welcomes small pets and service animals, there are strict regulations on certain animals. The airline does not allow rodents, snakes, ferrets, rabbits, spiders, roosters, rats, mice, guinea pigs, chickens, or other reptiles, such as fish and turtles, as in-cabin baggage or Service Animals. Passengers should make alternative arrangements if traveling with these animals.

Contour Airlines Special Considerations for Service Animals

Contour Airlines is committed to accommodating passengers traveling with service animals by the Air Carrier Access Act (ACAA). This section outlines the specific requirements and conditions for traveling with these animals to ensure a safe and comfortable journey for all passengers.

Under the ACAA, a service animal is defined as:

• Only dogs, irrespective of breed or type, are individually trained.
• Trained to carry out specific tasks or aid individuals with disabilities, including sensory, physical, intellectual, psychiatric, or other mental disabilities.
• Animals other than dogs, comfort animals, companionship animals, emotional support animals, and service animals in training do not qualify as service animals.

Contour Airlines General Policies for Service Animals 

Contour Airlines accommodates trained service animals to assist passengers with disabilities, following specific guidelines for their travel.

• Service animals are allowed onboard at no additional cost, provided they meet specific criteria
• The animal must be able to comfortably fit on your lap, at your feet, or under your seat without blocking the aisle.
• Dogs trained for detecting explosives or drugs, or those trained in search and rescue, are permitted on board at no additional cost, provided they have the necessary documentation.
• Passengers must complete and submit the U.S. Department of Transportation Service Animal Air Transportation Form to Contour Airlines at least 48 hours before departure. Keep a copy of the completed form with you during the travel, as it may be requested at any point throughout the journey.
• while traveling on another airline, passengers should review the specific requirements of the airline for service animals, as they may be different.

Contour Airlines Conditions of Pet Acceptance

Contour Airlines’ conditions for pet acceptance ensure safe and comfortable travel for your furry friend, provided specific criteria are met and pets are properly secured in approved carriers.

Below are some terms and conditions under Contour Airlines pet policy:

• Advance Reservations:
  • Space must be reserved for service animals in advance.
  • Animals without reserved space will only be accommodated if space is available after reserved animals have been accommodated.
• Animal Behavior:
  • The ideal animal must be harmless, inoffensive, odorless, and require no attention during transit.
  • Service animals must always be kept under the passenger’s direct supervision.
• Carrier Requirements:
  • The animal must be confined in a leak-proof cage or container and subject to inspection and approval by Contour Airlines.
  • Containers must meet Department of Agriculture requirements and fit under the seat without blocking pathways.
  • The carrier must allow the animal to stand, lie down, and turn around with ease.

Contour Airlines Service Animal Restrictions and Limitations

Contour Airlines has specific restrictions and limitations for service animals to ensure compliance with safety and comfort standards:

• Passenger Responsibilities:
  • Passengers must comply with all applicable laws, customs, and governmental regulations, including providing valid health and rabies vaccination certificates when required.
  • Passengers are responsible for their service animal’s safety, well-being, and conduct, including interactions with crew and other passengers.
• Restrictions:
  • Service animals cannot occupy a seat.
  • Passengers with service animals cannot be seated in Emergency Exit rows.
  • Contour Airlines reserves the right to refuse carriage of service animals at any time if they do not meet the required conditions.
• Limitations:
  • Only one service animal is permitted per Ticketed Passenger.
  • Up to two service animals may be accommodated per container, provided they can stand and move around comfortably.
  • The total number of passengers carrying service animals on a single flight is limited to three.

Contour Airlines Special Conditions for Service Animals

Contour Airlines provides additional guidelines and special conditions for traveling with service animals, including considerations for trained service dogs, animals in training, and managing abandoned animals.

Trained Service Dogs

• Dogs trained in explosive detection, drug search, rescue, or other specific functions must be accompanied by documentation from an appropriate federal, state, or local government agency.
• These dogs are permitted to accompany their handlers into the cabin but cannot occupy a seat.

Service Animals in Training

• Trainers are allowed to bring one service animal onboard free of charge that is in training to assist disabled passengers.
• These service animals must not sit and must meet all other specified conditions.

Contour Airlines Unclaimed Animals and Health Guidelines

Contour Airlines outlines protocols for unclaimed animals, health and safety, and compliance requirements related to service animals.

• Abandonment of Animals:

• Animals unclaimed by their owner or agent for more than three days after the scheduled carriage will be deemed abandoned.
• Contour Airlines will make reasonable efforts to return the animal to the owner or designated agent.
• If the owner or agent cannot be located, the animal may be turned over to a local animal shelter or handled as deemed appropriate by Contour Airlines, with all associated costs borne by the owner or agent.
• Trainer Rights:
  • Trainers are permitted to bring one service animal onboard that is being trained to assist disabled passengers. This service animal must not occupy a seat and must comply with all other conditions specified in this section.

Service Animal Control, Behavior, and Compliance Guidelines on Contour Airlines

Contour Airlines enforces strict guidelines to ensure the proper control and behavior of service animals, as well as adherence to legal requirements.

• Control and Behavior:
  • Passengers are required to ensure that service animals are properly harnessed or leashed and remain under their direct control.
  • If the service animal is too large or heavy to be accommodated in the cabin, cannot be controlled by the passenger, or exhibits behavior that threatens the health or safety of others, Contour Airlines may deny boarding or remove the animal from the flight.
• Compliance with Laws:
  • Passengers traveling with service animals must comply with all applicable governmental regulations and restrictions, including providing valid health and rabies vaccination certificates when required.
• Passenger Liability:
  • Passengers assume full responsibility for their service animals’ safety, well-being, and conduct, including interactions with crew, other passengers, or passenger property that may come in contact with the animal.

Health and Safety Regulations for Service Animals in Contour Airlines

Contour Airlines prioritizes the health and safety of service animals and offers additional considerations to ensure their comfort and compliance with travel regulations.

• Health and Safety:
  • Contour Airlines is not liable for any illness, injury, or death of a service animal.
• Compliance Failures:
  • Contour Airlines is not liable for any loss or expense resulting from a passenger’s failure to comply with the service animal provisions.
  • This includes situations where an animal is refused passage into or through any state or country due to non-compliance.
• Additional Space:
  • Passengers may purchase an extra seat for additional foot space for a service animal.
  • Purchasing an extra seat does not grant additional carry-on or checked baggage allowances nor permit an additional kennel for the customer.

• Service Animal Equipment:
  • Evidence that an animal is a service animal may include identification cards, written documentation, harnesses, tags, or other credible assurances of the qualified individual’s need for the animal.
  • Contour Airlines reserves the right to determine if the evidence provided is sufficient.
• Government Regulations:
  • Local regulations at the passenger’s final or intermediate destinations may impose further requirements or restrictions, including but not limited to carriage in the passenger cabin, limitations on service animals to dogs only, or the non-recognition of certain animals as trained and qualified service animals.

So, whether traveling with a pet or a service animal, Contour Airlines’ pet policy accommodates the needs, safety, and comfort of all travelers.

Frequently Asked Questions