Skip to main content

Porter Airlines Name Change & Correction Policy

Write a Complaint
Porter Airlines Name Change & Correction Policy

When traveling with any airline, passengers may need to change/correct their name for certain reasons, such as typo errors or life events like marriage or divorce. To overcome this situation, Porter Airlines has certain rules under its name change policy, where passengers are subject to specific terms and conditions.

This guide details how to request a name change with Porter Airlines, ensuring travelers have all the necessary information to modify their bookings accordingly.

Porter Airlines Name Change Policy – All Terms & Conditions

Porter Airlines’ Name Change Policy allows passengers to modify their names under certain conditions, as follows:

  • Porter Airlines does not allow full name changes on tickets with confirmed/reserved bookings. Hence, passengers cannot transfer their tickets to another individual under any circumstances.
  • The name change policy of Porter states in case of a major name change that needs ticket transfers to any other individual, the current reservation must be canceled (if needed) and rebooking should be done with a new passenger name.
  • The airline allows its passengers can to modify/change the name on the ticket within 24 hours of their booking, without any fine.
  • Porter Airlines charges a name change fee for a name change request that is made after the 24-hour grace period.
  • The individual who made the initial booking is the only one authorized to manage the current booking, such as changing the name of the ticket holder.
  • Gender or DOB changes are not supported under the Porter Airlines name correction policy.

Porter Airlines Name Correction Policy – All Terms & Conditions

Porter Airlines name correction policy allows passengers to correct minor ticket errors easily. Here are some rules that comes under this policy:

  • If there are any spelling errors in your first or last name (up to 3 characters), you can easily correct them through Porter Airlines Call Centre. This applies as long as all the flights on your reservation are operated by Porter.
  • A marriage certificate or legal name change document may be required as supporting documents for adjustments regarding legal name changes (due to divorce or marriage).
  • The application of a Porter Airlines name change fee is contingent upon the type and time of the correction. Requests for changes made after the 24-hour booking grace period may incur additional fees.
  • The policy does not permit the transfer of tickets to another person, and all corrections must align with the passenger’s government-issued ID.
  • If a name change is required beyond the scope of a minor correction, passengers might need to cancel and rebook, subject to fare differences and fees.

How do you change/correct the name on a Porter Airlines ticket?

To edit passenger names, Porter Airlines provides different methods, including online through the website, at the airport, as well as via phone. Below is the step-by-step guide for each of the given methods:

Through the Website

To modify your booking with Porter Airlines online, including any type of name change/corrections:

  • Visit the Porter Airlines’ official website.
  • Go to the “Manage My Booking” option.
  • Type in your last name and booking reference.
  • Choose the booking you want to change.
  • Modify the passenger name as per Porter Airlines policies.
  • Accept the name change & pay the fee for modification (if required).
  • Once the process is complete, you will receive a confirmation email.

Call Customer Support

For bookings made directly with the airline, contact the airline customer support & request the name changes as:

  • Make a call to Porter Airlines customer care at (888) 619-8622.
  • Provide them with your booking reference number and any required personal data.
  • Request the specific name change or correction.
  • Follow the representative’s instructions to complete the change, including providing necessary documentation.
  • Pay the name change fee if required.

At the Airport

Follow the given steps to request a Porter Airlines name change at the airport:

  • Locate at the Porter Airlines’ customer care desk.
  • Present your booking information and identification.
  • Request a name change or correction from the representative.
  • Complete any required forms and pay the associated name change fees.
  • Confirm the changes before proceeding with check-in.

NOTE: Make sure to arrive at the airport well before your departure time if you need any last-minute modifications in your bookings.

Porter Airlines Name Change/Correction Type

Porter Airlines’ name change policy for modifying passenger names on a ticket varies according to the case/situation. These are as follows:

  1. Name Change due to Marriage/Divorce

As per the Porter Airlines name change policy, you must contact the airline directly at (888) 619-8622 in case of marriage or divorce. In such cases, you’ll need to provide relevant documents to support your request, such as a marriage certificate or legal name change document.

  1. Edit Name due to Misspelling

According to the Porter Airlines name change policy, you can edit a misspelled passenger’s name. For this, you have the option to correct the name through the official website via the “Manage My Booking” section, or directly by calling the airline. This procedure needs you to present a government-issued ID.

  1. Changing Nickname to legal name

Porter Airlines’ name change policy also addresses the errors that may arise when an incorrect nickname is used instead of a correct legal name. For this reason, extra fees can be associated with altering one’s name and airline ticket, depending on the modifications involved.

  1. Updating Name due to Legal Reasons

The Porter Airlines name correction policy necessitates contacting customer service for any significant legal name changes, including those resulting from adoption or court orders. For this, you need to present proof of the legal change, such as court documents. In addition, a name change fee might apply for the same.

» Learn More: Porter Airlines Baggage Policy

Porter Airlines Name Change Fee

To edit a passenger name, Porter Airlines charges a name change fee. This fee varies depending on several factors, as follows:

  • Edit Name within 24 Hours of Booking: Porter Airlines offers free name corrections/changes on tickets requested within 24 hours of the original booking.
  • Edit Name after 24 Hours of Booking: For name change requests made after 24 hours are subject to a Porter Airlines name change fee. The exact amount depends on factors such as ticket type and booking circumstances.
  • Complex Changes: Major changes beyond a simple name correction may incur higher fees, as outlined in the Porter Airlines name correction policy.

To wrap up, correcting or changing your name on a Porter Airlines ticket is simple, you just need to follow the right steps. The fee may apply for the major name changes or in certain situations according to the policy. Moreover, you must present the required documents for any specific cases like name change due to marriage or divorce, legal name changes, etc.

Porter Airlines Name Change FAQs

Is it possible for me to transfer my Porter Airlines ticket to someone else? 

According to Porter Airlines’ policy on name changes, transferring your ticket to someone else or changing ownership is not allowed. In this case, you must cancel your flight and rebook with a new passenger’s details.

How to edit the first or last name on my Porter Airlines ticket?

If there are any spelling errors in your first or last name (up to 3 characters), you can easily correct them through their Call Centre. This applies as long as all the flights on your reservation are operated by Porter.

Can I board my Porter Airlines flight with the wrong middle name on my ticket?

In case the middle name is incorrect on your Porter flight ticket, it shouldn’t be an issue as long as your first and last names coordinate your legal identification. Hence, boarding will not be affected but it must be consulted with the airline for clarification.

Can you change the name on the Porter Airlines ticket after check-in?

For name changes after check-in, check with the airline customer support team whether you’re eligible to request or not.

How many days after booking can I request a name correction?

For name change requests made within 24 hours of booking, you can easily correct minor typo errors with Porter Airlines, with no fee applied.

How do I correct my name mistake on my Porter Airlines ticket online?

To update your name on a Porter Airlines booking, follow these steps: 1. Visit the Porter Airlines website. 2. Go to ‘Manage My Booking.’ 3. Select the booking you want to modify. 4. Enter the necessary details. 5. Follow the on-screen instructions & edit your name. 5. Submit the required documents and pay the name change fee applied. After the process is complete, you will get a confirmation email.

Can I update my name if I have already received my boarding pass?

Porter Airlines allows name updates up until check-in. If you have already received your boarding pass but noticed a name error, you are advised to contact the airline’s customer service immediately.

© 2024 AirlineGuidelines. All rights reserved.