Sichuan Airlines CPH Terminal – Copenhagen Airport

Sichuan Airlines operates from Terminal 1 at Copenhagen Airport (CPH). Understanding the CPH Sichuan Airlines terminal details and services ensures a comfortable travel experience.

This guide provides detailed information on Sichuan Airlines’ operations at CPH, including terminal details, check-in procedures, baggage services, dining and shopping options, and other essential details. 

Overview of Sichuan Airlines at Copenhagen Airport (CPH)

Refer to the table below for detailed information on the Sichuan Airlines Terminal at CPH Airport:

What Terminal is Sichuan Airlines at Copenhagen Airport (CPH)?

Sichuan Airlines uses Terminal 1 for both arrivals and departures and serves as a primary hub at CPH Airport. Terminal 1 handles the international flight operation for Sichuan Airlines and all other major international carriers.

Sichuan Airlines Departures from CPH

The departure operation for Sichuan Airlines is handled at Terminal 1. Passengers have the option to complete the check-in at the Departure Hall of the CPHSichuan Airlines terminal. Arrive at the check-in counter 3 hours before departure to account for check-in, baggage drop, and boarding. 

Sichuan Airlines Arrivals at CPH

Sichuan Airlines flights land at Terminal 1. Upon arrival, the international passengers need to proceed to the immigration before retrieving their baggage at the lower level of Terminal 1. The arrival area also includes:

• Immigration and passport control.
• Baggage claim carousels.
• Customs & Border Protection (CBP) services.
• Lost and Found desk for baggage issues.

List of Sichuan Airlines Terminals.

What to Do If Your Baggage is Delayed, Damaged, or Lost at Sichuan Airlines CPH Terminal?

In case your baggage is delayed or damaged, follow these steps:

• Visit the Lost and Found desk in the arrivals area of Terminal 1. The Lost and Found desk is located across from the baggage claim area.
• Inform the Sichuan Airlines representative about the delayed or lost baggage. Passengers need to complete the Property Irregularity Report (PIR). The official must ask you to reveal details for color, size, brand, and other unique information. 
• You also need to submit a copy of a valid ID or passport, boarding pass, baggage tags, and e-ticket itinerary. 
• Passengers must receive a reference number against the complaint. This will help passengers to track the status of their complaint. 
• If baggage is delayed beyond 72 hours, passengers are eligible for reimbursement for daily essential items like clothing and toiletries.

Services Offered at Sichuan Airlines CPHTerminal

Sichuan Airlines offers a range of services at Terminal 1 to elevate the passengers’ travel experience. These services include:

• Flight booking: Last-minute bookings are available at the Sichuan Airlines ticketing counter at Terminal 1, subject to availability. Bookings must be made 3 hours before scheduled departure.
• Seat or class of service upgrade: Eligible passengers may request upgrades to Premium Economy or Business Class. Change fees and fare differences may apply. 
• Flight Changes/Cancellation: The airline allows last-minute flight changes/cancellations to reward flexibility to the passengers. The request must be made on the day of departure up to 3 hours before departure.
• Special Assistance: The airline offers wheelchair assistance, priority boarding, and support for passengers with reduced mobility or medical conditions. Passengers must contact Sichuan Airlines at least 24 hours prior to departure.
• Pet Travel: Sichuan Airlines permits small pets in the cabin, and is subject to a pet travel fee. The airline offers assistance to passengers traveling with pets with check-in, document screening, as well as boarding.

Sichuan Airlines Flight Delay and Cancellation at CPH Airport

In case of flight delay for 3 hours or more, flight cancellation, or passengers being denied boarding against their will, the following support will be offered at the Sichuan Terminal at CPH Airport.

• Meals, refreshments, and communication facilities are provided in proportion to the waiting time.
• Overnight hotel stays and airport transfers if required.
• If the flight is delayed for 5 hours or more, passengers are eligible for a refund (if no alternate flight is taken) as well as flight delay compensation for up to 600 EUR.

To claim compensation, contact the Sichuan Airlines representative at Terminal 1. You may be asked to complete the Compensation Request Form and submit it alongside a copy of a boarding pass, ticket confirmation, and a valid ID.

Dining and Shopping Options at Sichuan Airlines CPH Terminal

CPH’s Terminal 1 offers a variety of dining and shopping options for Sichuan Airlines passengers:

Facilities and Amenities at Sichuan Airlines CPH Terminal

Arriving and departing passengers have access to the following amenities that enhance their travel experience from Terminal 1:

Contact Sichuan Airlines at Copenhagen Airport (CPH)

Passenger can contact Sichuan Airlines without visiting Terminal 1 to proxy for their check-in and request flight changes and cancellations. In addition, passengers can contact them from the comfort of their smartphone and request seat selection and other essential services:

Map for Sichuna Airlines CPH Terminal – Copenhagen Airport

Check out the interactive map below for Terminal 1 that helps passengers navigate the Sichuan Airlines check-in counters and other key locations like boarding gates, baggage claim area, shopping, and dining area.

Sichuan Airlines operates from Terminal 1 atCPH, offering a dedicated check-in counter, baggage service, and special assistance for passengers. The Sichuan Airlines CPHTerminal offers extensive options for shopping, dining, and amenities, ensuring a hassle-free travel experience. For a hassle-free journey, arrive early and seek assistance from Sichuan Airlines representatives for a smooth journey. 

Frequently Asked Questions (FAQs)