How To Get a Spirit Airlines Refund – Spirit’s Refund Policy

Spirit Airlines refund policy allows eligible passengers to request a refund for any cancelation of their booking. However, the eligibility to get a refund depends on various factors, such as ticket type, cancelation time, or the reason for cancellation.

For those who initially planned to fly Spirit but somehow changed the plan to cancel/rebook your flight, here is a complete guide to its refund policy. Whether you cancel a flight or the airline (for any reason), read till last to know if you’re eligible for a refund or not.

What is Spirit Airlines Refund Policy? – All Terms & Conditions

The refund policy for Spirit Airlines outlines the conditions under which passengers can obtain refunds for their tickets. It is crucial to know these rules for making informed travel plans with Spirit.

Here is the quick list of rules that comes under Spirit Airlines refund policy:

• Refunds are available for certain tickets that are refundable.
• Non-refundable tickets might only get future travel credit or changes.
• Refund requests must be submitted via the Spirit refund request form.
• Spirit Airlines refunds are processed within a specific timeframe, typically 2-4 working weeks.
• Fees may apply for cancellations and changes.
• Refunds are issued in the original form of payment.
• Passengers must cancel their tickets within 24 hours for a full refund, provided the booking was made at least 7 days before the departure date.
• Government taxes and fees are refundable with Spirit Airlines.

For more information or to process a refund, visit the official website of Spirit Airlines.

What happens when Spirit cancels a flight?

When Spirit Airlines cancels a flight, passengers are typically entitled to a full refund or the option to get a rebooking on another flight. The refund policy of Spirit Airlines adheres to ensure passengers are not left out of pocket.

In such cases when Spirit itself cancels a flight:

• Passengers are notified as soon as possible.
• Rebooking options are offered at no additional cost.
• Full refunds are provided upon request.
• Compensation for additional expenses may be available, depending on the circumstances.

What happens when a passenger cancels the booking?

When a passenger cancels a booking with Spirit Airlines, the outcome depends on several factors such as whether he/she gets a refund or not. It includes the timing of the cancelation and the type of ticket purchased.

Here’s the breakdown of Spirit’s refund policies and factors when a passenger cancels a flight:

1. Cancellation within 24 Hours of Booking

If you cancel within 24 hours of making a reservation with Spirit and your flight is scheduled seven days later to depart, you are eligible for a full refund. This applies to both refundable and non-refundable tickets, ensuring you get your money back without incurring additional fees.

There is no cancellation fee applied, provided the 24-hour window and 7-day departure rule are met.

2. Cancellation after 24 Hours

Cancellations made after the initial 24-hour period of booking a flight are subject to cancellation fees. The fees vary based on the fare type and specific terms associated with your ticket. These fees are deducted from the refund amount or, in some cases, applied to the credit balance if a refund is not available.

3. Non-Refundable Tickets

If you cancel a non-refundable ticket, you generally won’t receive a monetary refund. Instead, Spirit Airlines provides a travel credit for future use. This credit is typically valid for a specified period and can be used towards future flights with Spirit Airlines. The amount of the credit may vary depending on the original fare and any applicable fees.

4. Refundable Tickets

For refundable tickets, you are entitled to a full refund upon cancellation. The refund is processed to your original method of payment, minus any applicable cancellation fees. The timing of the refund process can vary, so it’s important to check the status of your request.

5. Cancellation Policies and Fees

The cancellation fees and policies of Spirit Airlines can vary based on the fare class of your ticket. Higher fare classes may offer more flexible cancellation terms, while lower fare classes could have stricter conditions.

Canceling closer to your departure date may result in higher fees and less favorable refund chances. It is advised to always review your fare rules and cancellation policy to understand the potential costs.

How to Submit a Refund Request with Spirit Airlines?

You can submit a refund request with Spirit Airlines in various ways available. Following are the methods involving easy steps to submit your refund request:

Method 1: Online Refund Request Form

Spirit Airlines offers an easy-to-use online refund request form for convenient processing. Follow the given steps to request a refund online:

• Go to the Spirit Airlines official website.
• Navigate to the ‘My Trips’ section.
• Locate and fill out the Spirit refund request form.
• Provide necessary details such as booking reference and passenger information.
• Review the information for accuracy.
• Submit the completed form for processing.
• Spirit Airlines will confirm receipt of your request.
• The refund process will begin and may take several weeks.

Method 2: Contacting Customer Service

For a more personalized approach, contact Spirit Airlines customer service directly, and they will help you with specific refund inquiries and guide you through the process. Here’s how to reach out:

• Dial Spirit Airlines customer service at +1-855-728-3555.
• Give your booking reference number and personal details to the representative.
• Clearly state that you are requesting a refund and explain the cancellation.
• Follow the representative’s instructions for any further steps or documentation required.
• Request a confirmation email or number for your refund request.

Method 3: At Airport Counter

Submitting a refund request at the airport counter is a straightforward option for passengers requiring immediate assistance. Here’s how to proceed:

• Go to the Spirit Airlines counter at the airport where your flight was scheduled to depart.
• Present your booking reference number and a valid ID to the agent.
• Inform the agent that you wish to request a refund and provide the reason for your request.
• The agent will process your refund request and inform you of any additional steps or required documentation.
• Ensure you receive a receipt or confirmation email for your refund request for your records.

Possible Cases to get a Refund from Spirit

Passengers might be eligible to get a refund from Spirit Airlines in various scenarios, including but not limited to:

• If the flight is canceled or significantly rescheduled/delayed from the airline’s side.
• When the cancelation is made within 24 hours of booking, provided the flight is scheduled after 7 days.
• In medical emergencies or bereavement, subject to necessary documentation.
• Instances where the passenger’s booking is not honored by Spirit Airlines.
• In cases where the passengers are denied boarding due to overbooking if applicable policies are met.
• Flight cancellations due to weather or operational issues.
• Involuntary changes to flight itineraries that do not align with passenger needs.
• Incorrectly charged fees or billing errors related to the ticket purchase.
• Non-compliance with advertised fare terms or conditions.
• Errors made during the booking process resulted in incorrect flight details.
• Refund requests made under special circumstances approved by Spirit Airlines on a case-by-case basis.

Helpful Read» Is Spirit Airlines Safe?

How long does Spirit Airlines take to process a Refund?

Spirit Airlines typically processes eligible refunds within a few weeks of cancelation. The exact timeframe can vary based on several factors, including the method of payment and the reason for the refund. Generally:

• Refunds to credit cards may take 7-10 business days.
• Refunds to debit cards or bank accounts may take up to 20 business days.
• Refunds involving cash payments may take longer, often up to 30 days.

Spirit Airlines’ refund policy helps you manage cancellations and refunds effectively. By adhering to the airline’s outlined procedures and rules given above, you can navigate the process worry-free.

Frequently Asked Questions