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Susi Air Baggage Allowance Policy

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Susi Air Baggage Allowance Policy

Susi Air baggage allowance permits you to carry sufficient luggage. It includes guidelines regarding both checked and hand baggage. Additionally, the baggage policy of Susi Air provides comprehensive details, including the free allowance, fees, and regulations regarding the carriage of special items.

Here, you will learn all the details about Susi Air’s baggage allowance policy and related guidelines to avoid any unexpected fees and hassle during your check-in.

Susi Air Baggage Guidelines

Susi Air has specific rules for both checked and cabin baggage, which are as follows:

  • Your checked baggage must not exceed 10 kg and cabin baggage must be within 5 kg. This is the free weight allowance given by Susi Air to its passengers.
  • Dimensions of your bag in the cabin must not exceed 30cm x 15cm x 10cm (L+W+H).
  • Oversized baggage will either be kept in cargo planes or the airline may refuse to carry it.
  • You must follow the check-in timelines of Susi Air to avoid last-minute surprises during baggage check-in before boarding.
  • To bring special items like surfboards on Susi Air, you must contact the airline via email at info@susiair.com before booking.
  • Susi Air does not allow any hazardous items such as flammable liquids, corrosives, or firearms. These items are prohibited by the airline in either checked or cabin baggage.
  • Some airports may have restrictions on Susi Air baggage allowance. Always verify with the airport before boarding your flight to ensure compliance with all local regulations and avoid inconvenience.

NOTE: Carrying items like surfboards may require the removal of passenger seats and may not be available on all routes.

Susi Air Baggage Allowance

Susi Air baggage allowance may vary for certain routes, particularly the perintis routes. Below is the breakdown of the baggage allowance for all luggage types:

Checked Baggage Allowance

According to Susi Air’s checked baggage allowance, you can bring up to 10 kgs without any additional charge. If your checked luggage is over this limit, you will charged with applicable charges for extra luggage.

Hand Baggage Allowance

Susi Air allows you to bring one personal item into the cabin.

  • The dimensions of baggage in the cabin should not exceed 30x15x10 cm, and not exceed the weight limit of 5 kg.
  • According to Susi Air baggage policy, if your hand luggage exceeds these limits, it will either be refused carriage or kept in the cargo.

Special Baggage Allowance

Susi Air accommodates your needs if you wish to carry special items such as surfboards. Given Indonesia’s reputation for excellent surfing spots, Susi Air allows surfboards on their flights for an additional fee.

  • Carrying surfboards on Susi Air may require the removal of some passenger seats. 
  • It is essential to connect with Susi Air via email at info@susiair.com before making your reservation to confirm the availability and policies for your specific route.

Susi Air Excess Baggage Allowance

For extra baggage, Susi Air applies some charges per kg based on the travel class. It is in the case that the baggage weighs more than the free allowance for checked baggage.

  • To know about Susi Air’s baggage fees for excess luggage, you can contact their call center.
  • It is recommended that you weigh your baggage before arriving at the airport to avoid any surprises.

NOTE: It is advisable to connect with the airline call center to get detailed information about the specific fees for excess baggage.

How to manage any baggage issues with Susi Air?

Susi Air provides reliable support if your baggage is lost, delayed, or damaged. So, to manage any baggage-related issues with Susi Air, it is recommended to:

  1. Contact the Call Center: For any questions regarding Susi Air baggage allowances, fees, or special items, reach out to the airline’s call center.
  2. Email for Special Items: If you’re carrying special items on Susi Air, like surfboards, email info@susiair.com before booking your flight.
  3. Check Airport Restrictions: Some airports may have additional restrictions. Always check with the airport before your flight with Susi Air to ensure you follow all the rules.
  4. Inform the airline Staff: If your baggage is damaged, delayed, or lost with Susi Air, you must inform the airline staff at the airport as soon as you realize these issues. After informing the staff, you will get reliable assistance to recover your baggage or to claim compensation for your loss.

Overall, Susi Air provides sufficient baggage allowance for its passengers. If you’re flying Susi Air, you must be aware of its baggage guidelines in advance to avoid any last-minute issues. This includes all the luggage types, including, cabin, checked, or special baggage.

Frequently Asked Questions 

What is the free checked baggage allowance for Susi Air?

The standard free checked baggage allowance for Susi Air is 10 kg. However, this allowance may vary for certain routes, particularly the perintis routes. It is advisable to check with Susi Air for specific route allowances.

What are the size and weight limits for Susi Air cabin baggage?

Susi Air allows you to carry 1 piece of cabin baggage that must not exceed the dimensions of 30cm x 15cm x 10cm and a weight of 5 kg. Oversized or overweight cabin baggage will either be checked into cargo or denied to carry on the plane.

How can I carry special items like surfboards on Susi Air flights?

To carry special items such as surfboards, you need to email Susi Air at info@susiair.com before making your reservation. Note that carrying surfboards may require the removal of some passenger seats and may not be available on all routes.

What should I do if my baggage exceeds the free allowance?

If your luggage weighs more than the 10 kg free allowance for checked baggage, you will have to pay charges on a per-kilogram basis. It is recommended that you connect with Susi Air’s call center to get detailed information about the specific fees for excess baggage.

Are there any items prohibited in my baggage when flying with Susi Air?

Yes, as per the Susi Air baggage policy, hazardous items such as corrosives, flammable liquids, firearms, and other hazardous materials are prohibited in both checked and cabin baggage.

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