The Red Air’s baggage policy outlines how much baggage you can carry onboard. It refers to rules and regulations regarding checked and carry-on baggage’s weight and size restrictions. It also includes the excess luggage fees and guidelines for the carriage of special items.
This guide will provide all the baggage-related information you must know when flying with Red Air.
Red Air Baggage Rules
Red Air allows you to travel with various types of luggage, including suitcases, bags, packages, backpacks, and other containers that keep your items safe. However, there are specific rules and regulations you need to follow:
- Some routes or aircraft may have specific baggage restrictions so it is best to get current updates from the Red Air website or the customer service department.
- To check in your luggage on time, you must adhere to the check-in timings of Red Air and have a hassle-free experience.
- As per the Red Air baggage guidelines, the checked luggage for infants carried in arms must be paid for as excess baggage.
- When flying with Red Air, if your luggage exceeds the allowed weight, you will need to pay an additional fee. The maximum weight for excess baggage is 35 kg.
Red Air Baggage Allowance
It is important to understand the baggage allowance to avoid any surprises at the airport. Red Air has specific guidelines for both checked and carry-on baggage.
Checked Baggage
When flying with Red Air between routes to/from Santa Domingo and Miami, you are allowed to carry 2 checked bags of 23 kg each if you are an executive class passenger. Whereas if you are flying in tourist class with Red Air, you can only bring one checked bag of 32 kg of weight.
Carry-on Baggage
Red Air allows you to bring 1 piece of carry-on baggage with up to 8 kg of weight irrespective of the class you are traveling with.
- In case your hand luggage is lost while flying Red Air due to negligence, the airline may not be responsible for the same. So, you must be careful about your hand luggage during your flight with Red Air.
- Items purchased at the boarding area can be carried on if they fit in the overhead compartments or under the seat.
- Liquids, gels, and pastes must be in containers of no more than 100 ml each, with a combined total of no more than 1 liter. These must be carried in a sealed plastic bag.
- Carry essential items like passports, cash, electronic devices, tickets, and medications in your hand luggage.
- If you are traveling with an infant on a Red Air flight, then diaper bags or baby bags are allowed as additional carry-on luggage.
Excess Luggage and Fees
If your luggage exceeds the allowed weight or size during your journey with Red Air, you will need to pay additional fees. The weight limit for excess baggage is 35 kg. Ensure you check the specific fees at the check-in counter to avoid any last-minute surprises.
Carriage of Special Items
Red Air allows the carriage of special items under specific conditions:
- Musical Instruments: Must be in a strong cover and can be carried on if they fit in the seat next to you, upon payment for an extra seat.
- Sports Equipment: Items like windsurfing gear, golf equipment, and bicycles are allowed as checked baggage if they meet the weight and size limits.
- Diplomatic Bags: Must be informed to the crew in advance and comply with weight and packaging requirements.
- Fragile Items: Items like filming equipment must be properly packed to avoid damage.
How to manage if my baggage is lost, delayed, or damaged with Red Air?
In case your baggage is lost, delayed, or damaged with Red Air, you will be required to inform the Red Air staff at the airport immediately to get reliable assistance. The agent will help you track your luggage as soon as possible. They will also provide a detailed procedure to claim compensation for your baggage if it cannot be recovered.
You can claim for your baggage issues with Red Air in the following steps:
- Locate the airline baggage counter at the airport.
- Consult with an airline agent at the counter.
- Complete a Property Irregularity Report (PIR) at the airport.
- Retain all receipts for any essential items you need to purchase due to the delay.
- Stay in contact with Red Air’s customer service for updates on your baggage status.
Red Air’s baggage policy can help you avoid any inconveniences during your travel. You can ensure a hassle-free journey by adhering to the guidelines for checked and carry-on baggage and managing excess. In case of any issues with your baggage, promptly reporting and following the necessary steps will help resolve the situation efficiently.
Frequently Asked Questions
The weight limit for checked baggage is typically 20 kg per suitcase. Excess baggage can weigh up to 35 kg, but additional fees apply.
You are allowed to bring 1 bag under the carry-on baggage allowance which must be under the weight of 8 kg.
Yes, you can carry liquids in containers of up to 100 ml each, with a combined total of no more than 1 liter. These must be in a sealed plastic bag.
Musical instruments are allowed as carry-on luggage if they fit in the overhead compartments or under the seat. If they exceed the dimensions, you may need to purchase an extra seat.
In situations like lost or damaged baggage, you should immediately report the issue to Red Air staff at the airport and fill out a Property Irregularity Report (PIR). Keep all receipts for essential items you need to purchase and follow up with customer service.
Yes, Red Air is not responsible for certain items and documents if they are included in checked baggage. It is advisable to carry valuable and essential items in your hand luggage.